While exceptionally good drives, Maxtor, like all other hard drives, occasionally
fail. Sometimes these failures can be due to read/write head problems or
service track corruption. Usually this damage occurs due to improper cooling,
allowing the drive to reach temperatures above its maximum recommended operating
temperature. Often when there are head/service issues, the drive will either
make a clicking noise, or display the wrong drive size at POST. For instance,
you might see "Maxtor N40P", instead of "Maxtor 40E060673". This is a sign
that the heads are failed, or there are microcode issues, but it is still
a completely recoverable condition in 90% of circumstances. If the drive
is clicking, it is important to turn it off immediately. This can damage
the platter media over time. If you have a failing Maxtor hard
drive, and would like more information about how we can help you, please
call us at
1.800.237.4200.
Please keep in mind that hard drives are delicate instruments. Like any
other delicate instrument, if they are not handled with care or properly
cooled, you may experience a failure. Hard drives are sensitive to heat,
rapid temperature changes, static electricity, power surges and physical
shock. We estimate that most hard drive failures occur due to operating
conditions, not manufacture defects.
Datarecovery.com, Inc. is not affiliated with Maxtor in any way, but
we have been authorized by Maxtor to open and recover data from Maxtor hard
drives without affecting your warranty.
*Maxtor is a registered trademark of Maxtor Corporation
