Datarecovery.com’s RAID services have been developed through decades
of combined experience, innovative and highly successful methods, and
the highest standards of excellence in the industry.
If you have a RAID failure of any kind, please read about the features
of services below and contact an engineer at
1.800.237.4200.
Single Point Of Contact
Know who you'll be speaking to every time you pick up the phone.
A dedicated customer service contact will know the details of your
case and be ready to answer your questions.
Fastest Recovery Speed Available
Multiple highly-trained engineers working on each case and ongoing
training keeps our RAID teams faster than the competition, and our
Emergency service puts a team of qualified engineers on your case
for 24 hours a day until the recovery is complete.
Security
Your data is handled and held in a strictly secured area built in
accordance with Department of Defense standards. Full nondisclosure
agreements are automatically in place on every case we work on,
and are available upon request.
Anytime Updates™
Any time you need to know the status of your case, day or night,
Datarecovery.com has a way to find out.
We offer a 24/7 online instant update system which allows you to
see engineering notes as they're updated. You can also get more
information at any time by calling your dedicated representative.
Experience
Since our inception in 1996, Datarecovery.com has recovered
data from all types, configurations, and levels of RAID. We
have worked with every major controller card, every brand of
hard drive, and thousands of different recovery scenarios.
Each RAID is evaluated at one of our facilities and a recovery strategy is formed.
You are provided with an evaluation report from your
dedicated contact. Pricing and
turnaround time are quoted, with different options
available to match your needs.
When a RAID recovery is approved, it is immediately
moved into our RAID recovery area. If one or several
of the drives in the array are suffering from a physical
failure, such as a head crash or spindle problem, our
data recovery engineers will correct each issue before
the drives move into the next stage of our process.
Before beginning work on any RAID, Datarecovery.com makes
duplicate backup images of each drive before beginning
the complex RAID reconstruction process. By working from images rather than the
original drives, you can be assured that there is no chance of
additional damage.
Once your case is recovered, your data is copied onto an
external hard drive or other form of media and sent overnight
back to you. Clones of each drive are kept in a highly
secured and strictly controlled laboratory in case of any
problems, then deleted using Department of Defense standards
to ensure that your data stays 100% confidential.
100% of all RAID arrays are recovered using nondestructive methods.
(For a more in depth description of the steps involved in RAID
recoveries click here.)
For more information, call Datarecovery.com now at
1.800.237.4200.
