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Authorization of Client with Server

Overview

This page is used to authenticate the client with the server with an authentication password. Client authorization, though an optional security feature, is recommended, to provide security for the backup content of the client available in the server. Client authorization will be mandatory, if the server you are backing up to has made it a strict requirement in the interest of providing security.

How to get here in the StoreGrid Web Console?
  In the top menu, select: "Administration->Authenticate Client".

Authorization of Client with Server

There are two scenarios described here to help you decide whether to configure your own password for client authorization.

  1. If Auto Authorization is disabled (Denied Auto Authorization) in the server you are backing up to, then your client (StoreGrid ID) should have been added in the server by the server administrator before you can connect to the server. You should get your password from the server administrator and authorize yourself once. You can subsequently change the password from this page and authorize again.

    Note: You have to authorize your client with the server only once. The StoreGrid client will internally maintain this password and authorize itself automatically whenever it connects to the server.

  2. If Auto Authorization is enabled (Enabled Auto Authorization) in the server you are backing up to, then you don't need to configure your own password for authenticating this client with the backup server.

    If you rely on the Auto Authorization feature, then another user who has access to your license key<--> could create a StoreGrid installation with your StoreGrid ID and possibly can restore your data [only if your backup password is known]. But if you configure your own password and authorize this password with the server, then no other client can spoof your StoreGrid ID (and license key)<--> and connect to the server unless he/she also knows the password you used.

NOTE: By default, since v3.0 the 'Default Reseller' and 'Default Customer' are created in 'Disable Auto Authorization' mode to make it a strict requirement to have authenticated clients.

In this page, you can authenticate the client with a backup server by providing the password that is set in the backup server for this client. If there is no password set in the backup server for this client and if Auto Authorization is enabled for this client in the backup server, then you can set a new password for this client in the backup server.

Server Name: Select the backup server that you want this client to authenticate against. Once selected, StoreGrid will check if this client has already authenticated with the selected backup server.

  • If the client had earlier authenticated and if the password was then changed in the backup server, then you can re-authenticate this client with the changed password. Enter the password and click on re-authenticate button.

  • If the client had never authenticated with the backup server before or the password was cleared in the client, then you will prompted to enter the new password. After entering the new password and confirming it, press the Authenticate button.

    • If the client is set with a password in the backup server, the new password will be verified against it to authenticate the client.

    • If there is no password set for the client in the backup server and if Auto Authorization is enabled for this client in the backup server, then the new password will be set for the client in the backup server.

The table at the bottom of this page lists the backup servers that this client has authenticated against along with the servers this client is backing up to. Clicking on the reset password button icon will clear the client's password for that server.

Troubleshooting Tips

Limitations

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