StoreGrid by ESS Data Recovery

Client Backup Report

Overview

This section will give you information about the client backup report for the configured backup schedule in StoreGrid.

How to get here in the StoreGrid Web Console?

In the top menu, select: "Reports->Backup Reports". This will list all the backup schedules in a table format. Click on the backup name link to see the detailed backup report.

Client Backup Report

The client backup report is organized into two sections as Summary Reports and Historical Backup Reports.

Summary Reports

Schedule Summary

Below are other information shown in this section:

Backup Schedule Name - The name of the backup schedule.
Backup Type - Indicates if the backup type is local or remote.
Backup Server - The name of the backup server to which the backup is being done.
Local Backup location - Indicates the local backup location [displayed only for local backups]
Plugin Type - This lists the plugins used by the Client, such as, MS Exchange, MS SQL Server, MS Exchange Mailbox Plugin, SharePoint Plugin etc.
Exchange Server Name - Name of the Exchange Server [displayed only for Exchange Server backups]
No. of Full Backups - This is the total number of full backups that have been taken.
No. Of Schedules Completed - This is the total number of backup schedules completed successfully.
Automatic Directory Monitoring - This shows whether Automatic Directory Monitoring is enabled or disabled for the backup.
Total Files Listed - The total number of unique files that StoreGrid listed over the different schedules of this backup.
Total Files Protected - The number of unique files that were successfully backed up to the backup server over the different schedules of this backup.
Transferred Size - The total number of bytes transferred to the server as part of this backup.

Disk Space Utilization

This section displays the information disk space used by this client [ CLIENT_NAME ] in Server [ BACKUP_SERVER_NAME ] as shown below:

Space Allotted for this Client - The space allotted for the client in the backup server.
Space Used by this Client - Field displaying the used backup space by this client in the backup server.
Space Used for this backup schedule - Field displaying the used backup space for the selected backup schedule in backup server.

Other Relevant Reporting Information

Files & Directories List - Clicking the "Show" button here will list the files and folders configured for the backup with their Files/Folders filter settings.
Database List - Clicking the "Show" button here will list the SQL Server database(s) configured for backup. This will be listed for SQL Server backup schedules.
Mailbox Details - Clicking on the "Show" button here will list the users configured for Exchange Mailbox backup with their total number of mailbox folders, items(messages, calendar and etc.,) and size.
SharePoint Site List - Clicking the "Show" button will list the SharePoint Sites configured for backup.

Last Backup Report

Below are other information shown in this section:

Start Time - The time at which the backup was last scheduled.
Finished Time - The time at which the last backup schedule completed backing up the data.
Time Taken - Total time taken for the last backup to complete.
Total Files Listed - The total number of files backed up when the backup during the last backup.
Unprocessed Files - The total number of files backed up when the backup during the last backup.
1. Client exceeded the allotted backup space on server.
2. No drive space available in the server.
3. Active backup schedule was aborted at the Server side.
4. Active backup schedule was suspended in the client.
5. StoreGrid was stopped in the server or the client side.
Total Files Protected - The number of files that were successfully backed up to the backup server.
Skipped Files - The number of files that could not be backed up. Some of the reasons a file may not be backed up are:
1. The file is being modified.
2. The file did not have appropriate permissions and hence could not be read.
  If there are skipped files, then you will have a View link, which when clicked will list the skipped files and also the details on the reasons why the file is skipped.
Skipped Folders - The number of folders that could not be backed up. Some of the reasons why a folder may not be backed up are :
1. The folder did not have appropriate permissions for StoreGrid to read.
2. The folder may have been modified while StoreGrid is trying to backup it up.
3. The folder may have been temporarily available when StoreGrid listed the folders to backup but was later not available when StoreGrid tried to backup.
Clicking on the 'View' link will take you to a page which lists the folders that were skipped and the reason StoreGrid skipped the folders.
Transferred Size - The total number of bytes transferred to the server as part of this backup.
Success Rate - This gives the percentage of total files that were successfully backed up.
Remarks - Remarks from StoreGrid about last schedule backup.
Warning Messages - Messages from StoreGrid about any problems during backup.

Historical Backup report

The historical backup report gives a report for each of the completed schedules the backup. The full backups and their respective incremental are shown from latest to oldest in a table format. Each row of the table represents a report for a backup schedule. Clicking on the "arrow" link on the left side of a row will expand the row and show more details about the backup schedule. The following information is shown in each row of the table:

Backup Name - The name of the backup schedule.
Backup Server - The name of the backup server to which the backup is being done.
Start Time - The time at which the backup schedule started backing up the data.
End Time - The time at which the backup schedule completed backing up the data.
Schedule Type - The type of the schedule.( Full Backup or Incremental or (Log or Differential for SQL/Exchange Server backups).
Time Taken - The total time taken for the backup schedule to complete.
Total Files Listed - The total number of files listed for backup in this backup schedule.
Protected Files - The number of files that were successfully backed up to the backup server.
Skipped Files - The number of files that could not be backed up.
Skipped Folders - The number of folders that could not be backed up. Some of the reasons why a folder may not be backed up are:
1. The folder did not have appropriate permissions for StoreGrid to read.
2. The folder may have been modified while StoreGrid is trying to backup it up.
3. The folder may have been temporarily available when StoreGrid listed the folders to backup but was later not available when StoreGrid tried to backup.
Clicking on the 'View' link will take you to a page which lists the folders that were skipped and the reason StoreGrid skipped the folders.
Success Rate - This gives the percentage of total files that were successfully backed up.
Original Size - The original size of the backup data transferred so far.
Compressed Size - Displays the compressed size of the original backup data.
Compression Ratio - Displays the compression ratio of the original and compressed backup data.
Result Messages - The final result of the backup operation; successful/ failure/ incomplete etc.
Added Files - The number of new files backed up in this schedule. Note that this is the total number of files backed up whenever a full backup was done.
Unprocessed Files - The number of files that were listed by StoreGrid but not backed up. StoreGrid makes a list of files to be backed up and simultaneously starts backing up the listed files one at a time. If the StoreGrid client abruptly stops backing up, then may not be few unprocessed files – the files that StoreGrid listed for backup but could not complete backing up the files. Some of the reasons why the StoreGrid client would stop backing up abruptly are listed below:
1. Client exceeded the allotted backup space on server.
2. No drive space available in the server.
3. Active backup schedule was aborted at the Server side.
4. Active backup schedule was suspended in the client.
5. StoreGrid was stopped in the server or the client side.
Modified Files - The number of modified files backed up. Note that this number is zero for all full backups.
Deleted Files - The number of deleted files backed up. Note that this number is zero for all full backups. Only for incremental backup this can have a positive value.

SQL Server Backup Details

The SQL Server Backup details gives a report for each database configured for the backup schedule. Below are the informations shown in this section:

SQL Server Instance Name - Name of the SQL Server Instance in which database backup was performed.
Database Name - Name of the database configured for backup.
Original Database Size - Size of the database configured for backup.
Start Time - The time at which the backup schedule started dumping the data to the local temporary location.
End Time - The time at which the backup schedule completed the local dump process.
Total Time Taken - The total time taken for the backup schedule to complete the local dump process.
Size of backup before compression - The total size of the files locally dumped by the SQL Server dump utility in client which has to be transferred to backup server.
Size of backup after compression - The compressed size of the files transferred to backup server.
Compression ratio with original database size - The percentage compression achieved with the original size of the database.
Compression ratio with size of backup before compression - The percentage compression achieved with the size of the dumped files.
Status - Status will report the success or failure of local dump backup process.
Verify integrity status - Displays status about verification of the backup once it completes.
Result Messages - Messages from SQL Server dump utility about the local dump backup process.

Exchange Server Backup Details

The Exchange Server Backup details gives a report for Storage Group(s)/MailStore(s) configured for the backup schedule. Below are the informations shown in this section:

Exchange Server Name - Name of the Exchange Server in which Storage Group(s)/MailStore(s) backup was performed.
Start Time - The time at which the backup schedule started dumping the data to the local temporary location.
End Time - The time at which the backup schedule completed the local dump process.
Total Time Taken - The total time taken for the backup schedule to complete the local dump process.
Size of backup before compression - The total size of the files locally dumped by the Exchange Server dump utility in client which has to be transferred to backup server.
Size of backup after compression - The percentage compression achieved with the original size of the database.
Compression ratio with size of backup before compression - The percentage compression achieved with the size of the dumped files.
Status - Status will report the success or failure of local dump backup process.
Result Messages - Messages from Exchange Server dump utility about the local dump backup process.

Exchange Mailbox Backup Details

The Exchange Mailbox Backup details gives a report for user's mailboxes configured for the backup schedule. Listed below is the information shown in this section:

Exchange Server Name - Name of the Exchange Server in which Mailbox backup was performed.
Start Time - The time at which the backup schedule started dumping the data to the local temporary location.
End Time - The time at which the backup schedule completed the local dump process.
Total Time Taken - The total time taken for the backup schedule to complete the local dump process.
Status - Status will report the success or failure of local dump backup process.
Result Messages - Messages from Exchange Server Mailbox dump utility about the local dump backup process.

Backed up Exchange User Mailbox Details

This tabular summary of each user's mailbox backup includes the following:

User Name - The mailbox user for which backup report information is generated.
Folder Name - Name of the user's mailbox folders such as Inbox, Contacts, Tasks and etc.,
Total Items - Total No. of items (messages, contacts and etc.,) that were successfully backed up to the backup server.
Size - The total size of the user's mailbox folder items locally dumped by the Exchange Mailbox dump utility in client before transferring to the backup server.
Skipped - Number of items skipped during dump process.

SharePoint site(s) dump data details

The SharePoint site(s) Backup details gives a report for dump of each SharePoint site collection configured in this backup schedule.

Site Collection - URL of the SharePoint site collection which is dumped.
File Size - The size of the dump file of the SharePoint site.
Time Taken - Total time taken for dumping the SharePoint site.
Status - Result of the dump operation of the SharePoint site; completed/incomplete etc.,
Result Messages - Result message generated while dumping the SharePoint site.

Disk Image Backup Drive(s) dump data details

The Disk Image Backup details gives a report for Drive(s) configured for the backup schedule. The following information is displayed in this section:

Start Time - The time at which the backup schedule started dumping the data to the local temporary location.
End Time - The time at which the backup schedule completed the local dump process.
Total Time Taken - The total time taken for the backup schedule to complete the local dump process.
Status - Reports success or failure of the local dump backup process.
Total Backup Size - The total size of the backup before compression.

Backed up Disk Image Drives Details

This tabular summary of each Disk Image drive backup includes the following:

Drive Name - Name of the drive for which image backup is performed.
Volume ID - Volume ID of the configured Drive.
Is Critical - Displays status of the configured drive, i.e whether the drive is critical Volume or not.
File System Type - Displays the configured Drive's File System Type.
Dump Size - Size of the Dump file.
Partition Size - Total Size of the configured Drive.
Volume Label - Label Name of the configured Drive.

Troubleshooting Tips

Limitations

Exchange Backup Report will not have details about the Storage Group(s)/MailStore(s) configured for backup.

List of Protected/Skipped file(s) list will be available only for the last backup in the historical backup report.