Raised Alarms
Overview
In this page, you can view the alarms which were recently raised due to the events in the StoreGrid. Events that are critical and are raised repeatedly are raised as alarms.
How to get here in the StoreGrid Web Console?
 In the top menu, select: "Alarms & Events -> Alarms" page.
Raised Alarms
The alarms are raised by events which are caused when an error occurs during backup/restore or any other process in the StoreGrid instance. The events which occur during an error are raised as alarms based on the criticality of the events.
The list of alarms indicate the client that was performing the backup/restore process for which the alarm was raised, the backup schedule that the client was processing.
The list of raised alarms shows the following details:
Severity: The severity of the alarm.
Reseller Name: The reseller name with which the alarm is linked. [shown only if available]
Customer Name: The Customer name with which the alarm is linked. [shown only if available]
Raised By: This value specifies the StoreGrid instance which raised this alarm.
Raised For: This value specifies for whom the StoreGrid instance raised this alarm.
While processing: This value specifies what was processed when this alarm was raised.
Caused by Events: This value specifies the number of events responsible for raising this alarm and updating the alarm with the latest values.
Module: The module in which the latest event updated this alarm.
Last Updated Time: The time in which the alarm was last updated.
Last Updated Message: The message updated from the last event which updated this alarm.
Actions
Acknowledge Alarm - Using this action a user can acknowledge an alarm and add relevant comments to it. You would typically acknowledging an alarm if you know what the alarm is for and you are in the process of fixing it. Add Comment - To add a comment to the alarm. View Comments - View the list of comments added for this alarm by various users. Clear Alarm - After the issue related to the alarm is resolved, the alarm can be cleared using this action.
Troubleshooting Tips
Limitations
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