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-----Original Message-----
From: Name Removed [mailto:emailremoved@us.ibm.com]
Sent: Wednesday, August 25, 2004 1:51 AM
To: emailremoved@essdatarecovery.com
Subject: Commendation for Kevin

Hi,

Over the weekend I called ESS to get a quote for data recovery. My call
was handled by Kevin who did a superb job of helping me understand the
process and also answering my (numerous!) questions.

Sadly, this type of customer service is pretty rare these days. Kevin
should be commended for the great job he's doing.

Please let me know if you have any questions.

Thanks!

Name Removed
Security Intelligence Analyst
IBM Managed Security Services
+1(555) 555-5555 [tl 248-5555]
emailnameremoved@us.ibm.com

 



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